Accessibility Statement

Our Commitment

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably possible. As a new business, we recognise accessibility is an ongoing journey, and we are working to improve our website continuously.

We are committed to making sure every visitor can access our information and engage with our services without barriers.

Accessibility Features

Our website is designed to:

• Use clear, readable language and consistent structure

• Provide simple, predictable navigation

• Work with modern browsers, screen readers, and assistive technologies

• Maintain sufficient colour contrast for ease of reading

• Use accessible forms with clear labels and instructions

• Support keyboard navigation where possible
   

Ongoing Improvements

Accessibility isn't a one-off task. We regularly review our website and content to identify areas to improve. As our business grows, we aim to expand accessibility features and refine the user experience for everyone.

Third-Party Content

Some areas of our website include third-party tools (e.g., payment providers, scheduling tools, embedded forms). While we choose providers who prioritise accessibility, we cannot guarantee the accessibility of every third-party feature.

If you encounter accessibility issues with a third-party tool on our site, please let us know. We will work with you to find an alternative solution.
 

Alternative Formats

If you need our information in an alternative format (large print, plain text, audio summary, or another format), email us. We will provide it within 5 business days at no additional cost.

We can also accommodate intake forms and consultations via:

• Email

• Phone 

• Video call with captions

• A trusted support person on your behalf
   

Need Assistance?

If you experience any difficulty accessing our website or need information in an alternative format, we want to know.

Email: info@shortlistresumes.com.au 

We aim to respond to all accessibility requests within 1 to 2 business days.

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Feedback

Your feedback helps us improve. If something on our website is hard to use or you have a suggestion, please reach out. Every piece of feedback shapes a more inclusive experience.

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Legal Framework

Shortlist Resumes is committed to upholding the Disability Discrimination Act 1992 (Cth) and providing equal access to our services. We treat every client with the same care, respect, and quality of service regardless of disability or accessibility needs.

Contact

Shortlist Resumes Email: info@shortlistresumes.com.au 
ABN: 21 633 886 102

We are an Australian business. Our team works remotely across Australia.

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